Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support. This may include:

  • Name and contact information
  • Educational background and certifications
  • Course progress and completion data
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our certification services
  • Process and verify your certifications
  • Communicate with you about your account and courses
  • Improve our services and user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With service providers who assist in our operations
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@capacitybay.org

Address: CapacityBay Privacy Office

Last updated: 9/1/2025

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CapacityBay

Committed to protecting your privacy and data security