Security

Your security is our top priority. Learn about our comprehensive security measures and best practices.

End-to-End Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

Secure Authentication

Multi-factor authentication and secure session management protect your account.

Certificate Integrity

Digital signatures and cryptographic hashing ensure certificate authenticity and tamper-proofing.

Real-time Monitoring

24/7 security monitoring and automated threat detection protect against unauthorized access.

Data Protection

We implement comprehensive data protection measures to safeguard your personal information and certification data:

  • Advanced encryption protocols for data transmission and storage
  • Regular security audits and penetration testing
  • Secure data centers with physical access controls
  • Automated backup systems with encrypted storage
  • Strict access controls and employee background checks

Certificate Security

Our certificates are protected by multiple layers of security technology:

  • Unique cryptographic signatures for each certificate
  • QR codes with embedded verification data
  • Tamper-evident digital watermarks
  • Blockchain-based verification system
  • Real-time verification through our secure API

Account Security Best Practices

Help us keep your account secure by following these recommendations:

  • Use a strong, unique password for your account
  • Enable two-factor authentication when available
  • Keep your contact information up to date
  • Log out of shared or public computers
  • Report suspicious activity immediately
  • Regularly review your account activity

Compliance & Standards

We adhere to industry-leading security standards and compliance frameworks:

  • ISO 27001 Information Security Management
  • SOC 2 Type II compliance
  • GDPR and privacy regulation compliance
  • Regular third-party security assessments
  • Continuous security monitoring and improvement

Incident Response

In the unlikely event of a security incident, we have established procedures to:

  • Immediately contain and assess the situation
  • Notify affected users within 72 hours
  • Work with law enforcement and security experts
  • Implement additional safeguards to prevent recurrence
  • Provide regular updates throughout the resolution process

Security Contact

If you discover a security vulnerability or have security concerns, please contact our security team immediately:

Security Email: security@capacitybay.org

Emergency Contact: Available 24/7 for critical security issues

Response Time: We respond to security reports within 24 hours

Last updated: 9/1/2025

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CapacityBay

Committed to the highest standards of security and data protection